Email us info@drpacific.com.au

Once an order is placed, it is immediately sent to processing and cannot be changed or canceled. Please check your shipping address before placing your order.

All sales are final.

If you do not receive a shipping confirmation email within 3 business days of placing your order, please contact us here.

Embroidered or Crocheted shirts : Cold Hand Wash, sun dry.

Shirts without embroidery or crochet can be washed in cold cotton wash. Line dry.

All orders are dispatched within 2 business days.

All orders within Australia shipped via Australia Post. Allow 2-5 business days delivery.

All international orders ship via DHL. (Most Countries 3 -5 business days / some up to 2 weeks delivery, depending on your country's postal system).

Answer: No, P.O. Boxes are not recognised as valid shipping addresses by Dr Pacific. Please ensure that you provide a physical street address when ordering from us.

No. All sales are final.

Please kindly note that if you are purchasing online from outside of Australia, you may be charged customs duties and taxes. These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost.

Dr Pacific is not responsible for any possible duties and taxes, which may be applied by customs in the country where delivery is made.